“Apps like TikTok, which have chat functions, need to be managed carefully by parents,” she said.
“Be aware and make use of any built-in safety features, such as making an account private and locking contacts to people who are already connected and known in the real world to your child.”
TikTok is facing a global backlash over security concerns, with the platform facing a potential ban in the US. The platform, owned by Chinese company ByteDance, is also under pressure over fears that the user data on TikTok could be accessed by the Chinese government.
Melbourne teenager Harvey Petito is one of Australia’s biggest TikTok stars with 1.6 million followers on the platform and he said cyber bullying was not a problem unique to TikTok.
“There is some bullying on TikTok, but it’s no different to what happens on Instagram,” the 16 year old said. “I usually just delete those kind of comments and then block the account, and it’s usually just someone hiding behind a fake account anyway.”
TikTok published a ‘transparency report’ last week which outlined the removal of almost 50 million videos globally in the second half of last year for violating the platform’s community guidelines or terms of service.
Of the videos removed around 3 per cent fell under TikTok’s harassment and bullying policy.
A spokesperson for TikTok said the platform occasionally received requests from governments and law enforcement to remove content.
“We deeply understand the psychological distress that abusive content can have on individuals, and we do not tolerate abusive content or behaviour on our platform,” the spokesman said.
“We are deeply committed to ensure the safety of users on TikTok, to help promote a safe and appropriate app experience, and remove any content that violates our community guidelines and suspend or ban accounts involved in severe or repeated violations.”
A spokesman for Communications Minister Paul Fletcher said TikTok was classified as a tier one social media service in Australia which enabled the eSafety Commissioner to make removal requests against TikTok’s own terms of service.
“The eSafety Commissioner plays an important role in keeping Australians safe online,” the spokesperson said. “The commissioner works closely with social media companies to make sure they are upholding their responsibilities to their Australian users.”
Ms Inman Grant said all social media platforms had the potential for cyber bullying, by the very nature of social media.
“Talk to your child about deleting content that they no longer want people to see,” she said. “Stay involved – talk regularly with your child about how they use these apps, and whom they connect with online.”
Young people can also contact the free, 24-hour phone and online counselling service at Kids Helpline or on 1800 551 800.
Cara is the small business editor for The Age and The Sydney Morning Herald based in Melbourne