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India imposes new rules on Facebook, WhatsApp

They will require big social media companies to set up a grievance redressal mechanism and within three months appoint new executives to coordinate with law enforcement.

Social media firms should be “more responsible and accountable”, Ravi Shankar Prasad, the minister for information technology, told reporters in outlining the rules.

A roadside SIM card vendor takes a mugshot of a customer before selling a mobile connection to him near Delhi, India.

A roadside SIM card vendor takes a mugshot of a customer before selling a mobile connection to him near Delhi, India. Credit:AP

Big social media firms will be obliged to remove content as soon as possible if they receive a legal order and within no more than 36 hours, according to the rules.

The government also said companies need to assist in probes or other cyber security-related incidents within 72 hours of receiving a request. They must also disable within a day any post depicting an individual in a sexual act or conduct, said the rules, a draft copy of which was reported by Reuters on Wednesday.

IT minister Prasad also told reporters the rules would oblige the companies to reveal the originator of a message or post when legally ordered to do so.

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The move, industry sources say, will worry WhatsApp, which has faced growing pressure from Delhi to share details on people who spread disinformation via its platform.

Facebook said it welcomed rules that prescribe ways to address challenges on the web. “The details of rules like these matter and we will carefully study the new rules,” it said in a statement.

WhatsApp and Twitter declined to comment.

Tech firms are coming under tighter scrutiny worldwide. Facebook faced a global backlash last week from publishers and politicians after it blocked news feeds in Australia in a dispute with the government over revenue-sharing.

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That prompted last-ditch changes by Australia in a law passed on Thursday to ensure Alphabet Inc’s Google and Facebook pay media companies for content, a step that nations such as Britain and Canada want to follow.

India’s rules will also require video streaming platforms like Netflix and Amazon’s Prime Video to classify content into five categories based on users’ age, the government said.

Online news media will also be regulated as part of the new rules, with the ministry of information and broadcasting creating an oversight system, the government added.

Apar Gupta, the executive director at advocacy Internet Freedom Foundation, said the new rules for digital news media portals and video streaming platforms posed risks to freedom of speech.

“To fix the problems in these sectors the government has adopted an approach which carries the risks of political control and censorship,” he said.

Reuters

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